About M&Y

M&Y Global Services is a global provider of BPO services focused on the U.K., Australasian, North American and Chinese markets. Founded in 2001, we pioneered the BPO offshore outsourcing industry in China becoming the first Chinese company to offer true BPO services to international clients. Today, we are still the only Chinese BPO company with a credible track record of serving the international enterprises.

At 2200+ employees, we have global delivery centres in Beijing, Daqing, Shanghai, Zhengzhou & Zhuhai China. We have implemented over 200+ processes in a wide-range of sectors including financial services, manufacturing, retail, construction, transportation, telecom, utilities and non-profits. We also have developed proprietary cross-industry solutions in the F&A, Document Management and the Contact Centre spaces.

We have been successful in the international outsourcing arena because we have been global from the start. Our founding partners from China and U.K. understood the importance of blending Chinese business experience with engagement & delivery personnel in a client’s locale. With M&Y, international customers get the best of both worlds, proven operating experience in China, with the ease of interacting with local management across four continents.


Other vendors always approach us but we have such a good relationship with M&Y we have no compelling reason to move to another vendor. It would be too risky.

Operations Project Manager
U.K. Marketing Firm